- Unpack carefully. Each plant is wrapped to keep leaves & soil secure in shipping; these components may have settled around delicate parts of your plant. Read below for info on recycling & composting our packing materials.
-Some stress or minor foliage damage from shipping is normal, your plants just made a big trip! Healthy roots are the most important factor in bouncing back from shipping, but if your plant is damaged beyond what's typical please contact us with a photo within 24 hours of delivery at firstname.lastname@example.org.
-Check for thirsty roots. If the planting medium is visibly dry, hydrate until water runs through the pot.
-Give your plants some time to adjust. Moderate temperatures & neutral light are required for 2-3 days. Avoid direct exposure to heaters, air conditioners, & direct sunlight.
-Find a permanent location. Consider long term light and temperature conditions and visit your plant's product page for information on keeping your plants healthy & happy. We also recommend researching your plant's native habitat for better understanding of their cultural requirements. As always, feel free to reach out to us if you have questions!
-Wait 2 weeks before repotting (we know, it feels like F-O-R-E-V-E-R). 2.5” pots can pot-up to 4 - 5”, 4” pots to 6 - 7”, etc. To remove the plant from it’s nursery pot, tip to the side & gently squeeze the pot to loosen the soil. Tapping the pot, or pushing from the bottom, coax the plant from the pot. Never pull the plant by its stems or leaves. Young plants do not require their roots to be broken up. Repot in a quick draining potting medium & voilà!
What to do with all that packaging:We use packaging materials which are 100% post consumer waste, recyclable, biodegradable, and / or compostable. We strive for a zero-trash houseplant shopping experience and feel strongly that our passion for houseplants should be reflected in our environmental impact.